Finance & IT Department: Information Technology

The information technology program is responsible for ensuring the Town’s information technology resources are effectively managed and used as key organizational tools in improving organizational productivity, customer service, and public access to Town information.

Program Goals

• Developing and implementing long-range plans, policies, and standards for acquiring, maintaining, and achieving full use of information technology resources.


• Providing responsive ongoing support, maintenance, trouble-shooting, and training for office automation equipment and applications.

Program Activities

• Policies and standards
  
  Implementing the Town’s information technology plans, policies, and standards; assisting in establishing organization-wide priorities for new system acquisitions; ensuring compliance with software copyrights and licensing agreements; and protecting computer systems and files from unauthorized use or access.


• New systems and installation support
  
  Taking lead responsibility for planning and managing the installation of new organization-wide systems and applications; and assisting operating departments in planning and managing the installation of new systems and applications for more specialized functions.


• Network and office automation support
  
  Assuring adequate support, maintenance, and training for the full use of Town-wide information systems; providing advice and support to departmental users; administering the wide area network; and administering all local networks.